Settlement Services

We've got you covered!

With the Ontario Government moving into Phase 3 of their Ontario Reopening plan in response to COVID-19 breakout, your safety and security is our number one priority while restrictions are lifted. We want to outline the resources about settlement services available to you and what you should expect before even stepping foot on your flight to Canada. 14-day self-quarantine periods are mandatory for all international students arriving in Canada and we want to make that time as comfortable, efficient, and welcoming for you from the moment that you arrive.

For the upcoming Fall semester (September 2020 – December 2020), Hanson College Ontario will cover the full cost of the services mentioned below. We value our students commitment to education, especially during a time like this, and we are proud to be able to aid in simplifying the journey.

What to expect from Settlement Services:

  • Staff support in-person during airport pickup, hotel check-in, and virtually throughout quarantine
  • Transportation from the airport to the quarantine location
  • Private room with washroom at a hotel
  • 3 meals/day delivered to your door
  • Additional supports including daily check in/nurse monitoring, phone plan activation, bank account set-up, S.I.N. set-up, resources to find permanent living accommodations after quarantine

Hanson will be able to provide accommodations starting August 15th, 2020. Please be advised that all requests must be made one week prior to arrival to Canada. The deadline to apply for Settlement Services for the Fall 2020 semester will be September 15th, 2020.

Please check with the airlines on the number of baggage pieces that you are allowed.

There are restrictions on certain flights, and to avoid paying an extra-baggage fee, we advise calling ahead to confirm your allowance. Please ensure that you carry extra face masks, disposable gloves, hand sanitizer and a thermometer if possible to comfortably last you for the period of your quarantine and after. Please also carry your own pen so that you can fill out the forms at the airport and at the immigration counters.

When you have boarded the flight, please follow the instructions provided by the cabin crew. These could include, but not be limited to, the use of masks, PPE kits, and so on.

We advise taking as many precautionary measures as possible once you’ve boarded your flight, including cleaning the tray and arm rests at your seat as many passengers may have touched them while boarding. It might not be possible to practice safe social distancing while you are on the flight, so be sure to use sanitizer frequently and avoid touching your face as much as possible. When using the washrooms, we advise using gloves that can be appropriately disposed to limit the contact with the surfaces.

Monitor the directives issued by the local governments when you are planning your travel.

As a number of airports aren’t fully operational yet, it is advised to arrive early and also to carry your own food and drinks for your journey. Please note that with special flights ,you might be required to wait outside the airport for a couple of hours, so please ensure to dress appropriately for the weather. Also, remember to carry sanitizer and gloves for your journey and do not put all of them in the check-in baggage.

When you arrive at Pearson/ Vancouver International airport, please ensure that you follow the instructions provided by the airport authorities.

If you are unsure of the procedures to follow, simply look for an airport official and they will be able to address your queries. Please ensure to practice social distancing while you do so.

Travelling as an international student can be stressful, especially during a pandemic! To simplify your preparation, here’s a list of the documents that you’ll need to ensure a seamless travel experience.

      • Passport
      • Confirmation of Visa Approval
      • Letter of Acceptance (LOA)
      • Confirmation of Payment (COP)
      • Support Letter issued by Hanson College
      • Quarantine Plan details (provided by Hanson College)

The journey with our Settlement Services doesn’t end at the end of your quarantine period. We are here to help you with any questions you may have, from finding accommodation, to starting your studies, or even where the best place is to eat.

For information on how to sign up for our Settlement Services program, please contact