Dispatch and Fleet Management: Real-Time Scheduling, Routing, and Communication Tools
Its prepares learners to handle the modern demands of fleet logistics, with an emphasis on routing, real-time tracking, communication, and compliance.
Duration: 25 hours
Delivery Mode: Online / In-person
Language: English
Credentials: Certification
Course Overview
Today’s dispatchers are more than schedulers — they are real-time coordinators at the center of logistics operations.
Dispatch and Fleet Management prepares learners to handle the modern demands of fleet logistics, with an emphasis on routing, real-time tracking, communication, and compliance.
This 25-hour course blends simulations, real-world case studies, and Canadian dispatching tools to build the skills needed for roles in freight brokerage, trucking coordination, delivery dispatching, and more. Designed for Toronto’s growing last-mile and e-commerce delivery ecosystem, the course teaches learners how to manage fast, reliable, and compliant operations under pressure.
Why Take This Course?
Industry-Aligned Training: Gain practical experience with tools used by Canadian logistics companies.
Hands-On Learning: Solve real-world challenges in fleet planning, live tracking, and driver communication.
Toronto-Centric Focus: Adapt to the unique demands of delivery and freight operations in Canada’s busiest urban logistics hub.
Career Growth: Ideal for those pursuing roles in dispatch, coordination, or fleet operations across the supply chain.
What You'll Learn
How to schedule and manage fleets using industry-standard dispatching and routing software.
How to optimize routes across Canadian geography, considering regulations, traffic patterns, and fuel efficiency.
How to communicate with drivers in real time, coordinate pickups/deliveries, and respond to issues on the road.
How to solve logistics disruptions and balance customer service, cost, and compliance.
Course Outcomes
Build and manage real-time dispatch schedules using Canadian fleet tools.
Route and coordinate freight efficiently across urban and regional markets.
Maintain ongoing communication with drivers and manage exceptions.
Handle urgent logistics scenarios with confidence and compliance in mind.
